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Privacy Policy

Last updated: June 04, 2026

1. Introduction

At Denobs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect

Personal Information
  • Account Information: Name, email, phone number, password
  • Order Information: Shipping address, billing details
  • Payment Information: Processed securely by payment providers
  • Communication Data: Messages, inquiries, feedback

3. How We Use Your Information

  • Process and fulfill your orders
  • Manage your account and provide customer support
  • Send order confirmations and delivery updates
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Cookies & Tracking

We use cookies to:

  • Remember your preferences and login information
  • Analyze website traffic and usage patterns
  • Provide personalized shopping experiences
  • Improve website functionality

You can control cookies through your browser settings, but this may affect website functionality.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Payment processors, delivery services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition

6. Data Security

We implement appropriate security measures including:

  • SSL encryption for data transmission
  • Secure storage of personal information
  • Regular security assessments
  • Limited access to personal data

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing
  • Request data portability

8. Data Retention

We retain your personal information only as long as necessary for:

  • Fulfilling orders and providing services
  • Complying with legal obligations
  • Resolving disputes and enforcing agreements

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy. We will notify you of significant changes via email or website notice.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us:

  • πŸ“§ Email: privacy@denobs.com
  • πŸ“ž Phone: +220 225 4237
  • πŸ“ Address: Shop No 4 Dippa Kunda Plaza, Aisha Marie Junction, Serekunda, Gambia